Job Description
Description At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences.
The Executive Housekeeper is responsible for all duties of the housekeeping operation and cleanliness levels in all areas of the property. Responsibilities include staff training, inter- department communications, and staff scheduling. The Executive Housekeeper will promote an atmosphere that insures customer and associate satisfaction. This position requires strong attention to detail, leadership skills, and the ability to effectively deal with department heads, guests, and team members. This position reports to the hotels Director of Operations.
Duties include:
- Responsible for short and long term planning and the management of the hotel's housekeeping operations
- Develop and recommend the budget, labor cost plans and objectives and manages within those approved plans
- Solid understanding of housekeeping and laundry supplies and pars
- Teach employees importance of, and how to greet guests and courteously solve guest requests
- See that inspection program is consistently maintained
- Assure all safety and security policies and procedures are followed
- Work closely with all other Departments
- Inspect some rooms daily
- Experience purchasing linens and housekeeping supplies
- Current on latest housekeeping and laundry technology
- Work closely with vendors to assure proper pricing, delivery, and maintenance
- Experience teaching, supervising, and mentoring multilingual and multicultural staff
- Ensure OSHA and ADA policies are adhered to
- Insures proper staffing levels for customer service goals
- Coach and counsel employees to reflect Hyatt service standards and procedures
About the Hotel: Representing the storied history of Buckhead, Hyatt Centric Buckhead Atlanta is an upscale, stylish boutique hotel that embodies the district's unique legacy.
Our guests check into luxury rooms and suites and indulge in a spectacular, chef-driven culinary journey at Hyatt Centric Buckhead Atlanta. Offering small plates and craft cocktails at Spaceman, our 15th-floor indoor-outdoor rooftop bar and lounge that provides multiple televisions and interactive yard games. Three Arches is our restaurant on the first floor that serves a culturally diverse menu drawing upon the simplicity of BBQ cuisine in an environment that is likewise relaxed, yet luxurious.
Located just steps from Lenox Square its premier shopping destination. Along the edge of the hotel is Path400, a multi-use greenway in the heart of Buckhead connecting neighborhoods, office, and retail locations with a path for cyclists and pedestrians. With Shops Around Lenox and Phipps Plaza nearby, guests can enjoy having a bounty of dining and entertainment options to explore
Qualifications - Demonstrated ability to effectively interact with people of cultural, disability, and ethnic backgrounds.
- 4 years or more of progressive hotel Rooms Management experience (typically with Hyatt).
- Service oriented style with professional presentations skills
- Hotel/Hospitality degree an asset
- Must possess the following strengths: high energy, entrepreneurial spirit, motivational leader, effective communicator, effective in providing exceptional customer service and ability to improve the bottom line
- Clear concise written and verbal communication skills in English
- Must be proficient in Microsoft Word and Excel
- Must have excellent organizational, interpersonal and administrative skills
All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status
Job Tags
Full time, Temporary work, Work at office,