Job Description

Job Title: Senior Director, Board Relations
Department: Office of the CEO
Location: Boston, MA (Hybrid work model possible, but regular onsite presence is required)

BMC Health System is seeking a strategic, organized and highly relational Senior Director, Board Relations to lead and manage various facets of Trustee engagement, governance support, and Board cultivation. This new role will serve as a key liaison between members of the health system’s various Boards of Trustees and the leadership team of the organization. They will be responsible for overseeing the trustee recruitment process and fostering a strong relationship with existing trustees. The successful candidate brings a sophisticated understanding of governance, excellent relationship-building and relationship management skills, and the ability to navigate executive-level communications with discretion and insight. This will be a highly collaborative role, requiring that the Senior Director directly interface with and support Board members and convene internal partners from across the organization.

Key Responsibilities:

Trustee Recruitment & Pipeline Development

• Lead the overall design, planning and execution of a multi-year Trustee recruitment process, in close partnership with members of the executive leadership team and Board and Committee leadership.
• Build, manage, and track a robust pipeline of potential Board candidates (with input and in close collaboration with key internal stakeholders), including by understanding and drawing on existing BMCHS networks and other external sources.
• Research and identify potential new Trustees who are aligned with BMC Health System’s strategic direction, mission, and values.
• Serve in many cases as the first point of contact for prospective Trustees, articulating the organization’s strategic vision and assessing mutual interest and fit.
• Develop tailored engagement cases for potential Board candidates and oversee the sequencing of outreach to optimize executive and Board member time.
• Partner closely with the Office of Development to ensure coordination on Trustee identification and outreach.

Board Engagement & Relationship Management

• Act as a key internal and external point of contact on Board-related matters.
• Proactively manage, coordinate, help develop/draft, and track Board communications and relationship-building efforts.
• Serve as a trusted resource and strategic advisor to Board members to ensure an engaged, informed, and cohesive Board culture.

Governance & Onboarding

• Support the regular board evaluation and periodic governance refresh process, working closely with executive leadership and Board committees.
• Design and implement comprehensive onboarding plans for new Trustees.
• Develop, maintain, and update Trustee orientation materials and governance resources.

Project Work

• Other duties as assigned

Key Internal Relationships:

• Strong and regular communication and coordination with the Office of Development and Office of the General Counsel

Qualifications:

• Bachelor’s degree required; Master’s degree in Public Administration, Health Administration, Business, or related field preferred.
• Minimum of 10 years of progressive leadership experience in Board relations, governance, executive communications, or nonprofit/healthcare administration.
• Demonstrated experience engaging with executive-level stakeholders, Board members, or Trustees.
• Deep understanding of nonprofit governance best practices.
• Exceptional organizational, interpersonal, and communication skills.
• Proven ability to handle sensitive and confidential information with discretion and professionalism.
• Strong project management and tracking systems experience; detail-oriented and process-driven.

Personal Attributes:

• Strong relationship builder with a collaborative and inclusive leadership style.
• Diplomatic, credible, and composed under pressure.
• Highly proactive with a solutions-oriented mindset.
• Passion for BMC Health System’s mission and commitment to equity, innovation, and excellence in care.

Equal Opportunity Employer/Disabled/Veterans

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