Job Description

Overview:

TekWissen Group is a workforce management provider throughout the USA and many other countries in the world. Client is an American on demand financial management, human capital management, and student information system software vendor.

Job Title: Business Process Analyst

Job Location: Atlanta, GA 30326

Job Type: Contract

Duration: 8+ Months

Work Type: Hybrid

Job Description:

About the Role

• The Technology Solutions Analyst role in People Operations is a strategic role that transcends the traditional Business Analyst function, focusing on innovative employee experience design and process optimization.
• They drive cross-functional projects as an employee experience design specialist, playing a key role in reimagining the employee experience across internal programs and processes.
• This role will liaise between our People & Purpose and WoW IT teams.
• The Technology Solutions Analyst possesses strong communication and project management skills, enabling them to work with key partners to understand requirements and shape deliverables, ensuring we're meeting key milestones on-time.

• Drive innovation by identifying and implementing improvements to processes and programs on a global scale, specifically focusing on streamlining user experience.

• Ensure project success, including evaluating technical/functional requirements for completeness as well as influencing the future roadmap for an industry-leading strategy

• Clarify ambiguity and adapt to constantly evolving environments

• Manage multiple priorities and complex tasks in a multifaceted work environment

• Manage and adapt to ensure timely delivery of projects, working closely with cross-functional teams

• Influence the strategic roadmap for an industry-leading employee experience, leveraging strong communication and project management skills to ensure on-time delivery of key milestones

• Challenge existing assumptions and configurations, transforming challenges into opportunities for continuous system and process improvements

• Drive employee-centric and service minded solutions when evaluating and delivering key processes.

• Ultimately, this role is critical in shaping an exceptional employee experience through strategic technological solutions and process excellence.

About You

Basic Qualifications

• 7+ year's experience as a Business Analyst (or similar role), within HR functional areas, implementing and supporting HR and Compliance processes in the client

• End-to-end implementation experience including project management, issue management, communication and change management

• Experience communicating effectively with different levels within the organization as well as with business partners and technical teams

• Proven ability to influence stakeholders at all organizational levels, fostering trust and collaboration to achieve strategic objectives.

• Multi-tasking, time management & organization expertise

• Working systems knowledge of end-to-end business processes within the HCM and the Recruiting

• 5+ years' experience supporting Human Resource Information Systems

Other Qualifications

• Exceptional project management expertise, encompassing scope definition, timeline management, resource coordination, and timely delivery of results.

• Superior verbal and written communication skills, with the ability to articulate complex objectives, plans, and outcomes clearly and effectively to diverse audiences.

• Demonstrated ability to manage multiple, evolving priorities and complex tasks in a fast-paced environment, adapting to changing business requirements while consistently meeting deadlines.

• Ability to drive collaboration with functional and technical teams to achieve effective solutions

• Strong analytical and problem solving skills with an attention to detail

• Demonstrated ability to learn and embrace new technologies, applications, and solutions

• Must be a self-starter, motivated individual who works well under pressure

• Demonstrated ability to think strategically and analytically about business, product, and technical challenges

• Demonstrated ability to have successfully completed multiple, complex projects

• Ability to exercise independent judgment and employ basic reasoning and problem solving experience

• Experience with software development lifecycles and process optimization practices, including agile development, design thinking, six sigma / lean, customer journey mapping, UX design and testing, process mapping (preferred)

TekWissen Group is an equal opportunity employer supporting workforce diversity.

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