Job Description

JOB SUMMARY

Business Development Manager is responsible for all aspects of the up-front manufacturing sales process funnel from developing leads, obtaining RFQ’s from the customer, setting the cost/price of our quote, delivering that quote to the customer, following up with the customer, overcoming customer objections, and winning the order. In addition, this person will identify and act upon areas of improvement needed and be willing to support with all other sales, customer service and estimating activities. Must be knowledgeable within the Aerospace Manufacturing industry, Heat treat Shop pin, with CNC Machining.

ESSENTIAL JOB FUNCTIONS/DUTIES

Daily function:

• Review and evaluate all quotes that the estimating and planning department completes.
• Performs price/market evaluations for every quote.
• Present completed quotes to customers
• Follows up on all quotes that were submitted to the customers using the Follow Up Module in ERP.
• Make Top of Mind Follow Up Calls and document each call.
• Facilitate customer visits and tours.
• Maintains Customer Visits Spread Sheet.
• Send out Welcome Letters to new customers as needed.
• Understands the company's core competencies, which includes all processes, techniques, and capabilities.
• Develop brand new potential leads and customers for the business
• Understands cellular manufacturing concepts, build rates, market trends for strong aerospace programs
• Understands Thread Rolling and Grinding Services, the advantages, and strategies for up-selling.
• Understands quality systems in accordance with AS9100 and NADCAP.

Weekly function:

• C omplete a min of 5 phone conversations with new or non-active (old) customers to generate new sales leads and create ERP follow ups.
• Facilitate and hold Strategic and Tactical Sales meetings to update the Leadership team on customer needs, improve services, report quote resolutions, and identify areas of improvement.
• Manage Quote Win/Loss Co-Pilot Report in ERP and report quote resolutions at Sales Meeting.

Monthly/Annually:

• Create and present an Annual Sales Plan & Budget to the Executive Team.
• Review and track activity on all LTA contracts with teams and communicate back to the customer, if necessary, on variances.

EDUCATION

• Bachelor’s degree is desired.
• Minimum of 5 years of aerospace sales or related industrial experience required.
• Negotiation skills training is required.
• Machine shop experience is desired.
• Some CRM and/or ERP software experience is required.
• Strong proficiency with Microsoft Word, Excel, PowerPoint, Teams, Outlook is required.
• Strong attention to detail, good organization skills and good listening skills required.
• Strong int erpersonal, written and verbal communication skills required.
• Blueprint Reading competency is required.

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